Contact Us

Customer Support

For an accurate overview of customer support, our service position is that melin assists with products, orders, shipping, returns, exchanges, payments, privacy requests, and general questions.

For clear guidance on customer support, the applicable standard is that customer service hours are Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles). Include the order number in order-related messages.

Contact Details

Business name: melin

Trade name: melin

Email: support@melinlab.shop

Phone: 512-785-5056

Physical address: 4554 Valley Ln, Paso Robles CA 93446, United States

Returns

When reviewing returns, the requirement is as follows: do not send a return until return instructions and a prepaid label or equivalent free return arrangement have been provided.